---
title: "Manage credits"
description: "How credits work in Matchable and how to add credit packages to your account."
url: https://help.matchable.io/en/articles/22-manage-credits
collection: "Business manager"
updated: 2026-07-14
language: en
alternates: [cs]
---

# Manage credits

How credits work in Matchable and how to add credit packages to your account.

Credits let your clients pre-pay for sessions without booking specific time slots. Think of it like a coffee shop punch card, but digital and way more flexible.

**Setting up Credit packages**

Go to **Promotion > Credit packages** and click create.

**The basics:**

-   **Package name** - Keep it simple. "10x session pass (10% discount)" tells people exactly what they're getting
    
-   **Price** - What you're charging (€90 in the example)
    
-   **Credits** - How many credits they get (10 credits)
    
-   **Status** - Published = visible on your business page. Unpublished = hidden (good for testing or member-only deals)
    

**You decide the value.** If you charge €90 for 10 credits, each credit is worth €9 to you. If your class costs €12 normally but you set it to 1 credit, you're giving a discount. Math is up to you.

![](https://staticfiles.gleap.io/gattachments/GsRcCpV4WEXX3CjSV1wTlurD39dDp1WhpHvVQvDGXyaJ36o0otNXpVK1msTweHcpw1YQAlfOrds.png)

![](https://staticfiles.gleap.io/gattachments/NpDInDBmmx5hF45AhDX04xm2H29fSMGGgFoCzYHxGCYZwuKE5EsJ4Uun33F3BgabbtukUyMb86a.png)

**Advanced features**

**Limit purchases per account**

Stop people from buying unlimited packages. Leave at 0 for no limit, or set a max (like 2 per person).

**Expires in**

How long credits stay valid. Options: 3 months, 6 months, 12 months, or never. Starts counting when someone buys the package.

**Time-limited sales**

Toggle this on if you only want to sell packages during specific dates (Black Friday deals, New Year promos, whatever). Set start and end dates.

**Package description**

Shows up on your business page. Tell people what they're getting and when credits expire. Example: "With this 10 x session pass, you can join 10x with a class (valid for 6 months)."

![](https://staticfiles.gleap.io/gattachments/uErEn0QNfHl8TkEWUZUMXiFxkj75UUFDYtqfV7GihUHek1uIpE2FEJ5yzaOaL4SRliUZUrMj5fV.png)

**Important: Credits are venue-specific**

Your credits only work at your venue. Client buys credits from you, they spend them with you. Not transferable to other places on Matchable.

**Using Credits for bookings**

Right now, credits only work for **Classes & Events** (not private sessions yet).

![](https://staticfiles.gleap.io/gattachments/Qj6DE02abrIiOnFxQtvpfFxyYNiWkmIfEIgTHzldEVLjQqbuHmXpXgjoLvaySsGwG2zMaGZJe7d.png)

Here's how to enable it:

-   Go to **Classes & Events > Schedules**
    
-   Open any schedule (like "Group Sessions")
    
-   In the **Tickets & policy** section:
    

\- Set your ticket price (€12 in the example)- Toggle ON "Bookable with credits"- Set credit cost (1 credit = 1 session, or whatever you want)

Now clients can either:

-   Pay €12 per class
    
-   Use 1 credit from their package
    

They pick at checkout.

![](https://staticfiles.gleap.io/gattachments/NQvfNDnFabcO2ZIagOsCSr3XMjijDyklIRYse7uZbiizCzDZl8oJCBRi1RR4b6yneB4jB1R3b2h.png)

![](https://staticfiles.gleap.io/gattachments/2sxnHJFZ6UVcPU5AGuhpZuIAuu5LcaT9sGPtvYBRnsOb7K5Z9JVczRV2EgYlzHxcKB2XLgsCWwd.png)

**What clients see**

When you publish a credit package, it shows on your business page under pricing/packages. Clients buy credits upfront, then use them to book sessions that accept credits.

Makes it dead simple for regulars to pre-pay and just show up.

**Questions?** Hit us up via chat or email. We're here.