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Otevřít Matchable

Manage course participants

Once clients enroll, you can manage them from the Participants tab inside your course.

What you can see:

  • Full list of enrolled participants

  • Contact details

  • Payment status

  • How they paid (direct payment or credits)

  • Total revenue earned from the course

What you can do:

  • Add a client manually (useful for walk-ins or offline signups)

  • Add a guest

  • Remove a participant and process a refund if needed

  • View individual booking details

Refunds:

  • If a client cancels within your cancellation policy deadline (before the first session), they get an automatic refund

  • After the first session, self-cancellation with refund is no longer available

  • You can always issue a manual refund from the participant's booking details

If auto-cancel is turned on: When the course doesn't reach the minimum participant count before your deadline, the entire course is cancelled. Depending on your settings, refunds are either processed automatically or flagged for you to handle manually.

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